We have two types of subscription set-ups. Ready-To-Go (choose one of our pre-designed subscription 12-packs) or Build-a-Box (hand-pick your own 12, 18, or 24 smoothies).
Decide whether you're in the Blended Variety camp, or a Green Lovers lover. Tell us how many of the 12-pack combos you'd like and how often. Once you've added the pack(s) to your cart, you can also add other individual smoothies as a one time purchase and we'll add them to your first delivery.
With Build-a-Box, you can handpick exactly the smoothies you want into a 12, 18, or 24 pack subscription.
Instead of an "Add to Cart" button, it will say, "Select Choices." This will take you to a page where you can select from all our individual smoothies to create your ideal set.
Once you've chosen them all, the selection counter will say "0 selections left". Follow the checkout process to complete your Build-a-Box subscription set-up.
Please Note: The Build-a-Box presumes that the subscription contains everything you could possibly want, so it skips the cart step. Anything in your cart will stay there until after you've finished your subscription purchase. Make sure you use the "Continue Shopping" link to go back and get anything else you want.
The easiest way to set up your subscription is to visit the Subscribe & Save collection and choose your desired pack (either one of our combos or the Build-a-Box pack).
Once you're on the product page, you'll need to do 3 things:
- Choose how often you'd like your order delivered. You can pick from every 1, 2, 3, or 4 weeks.
- Pick how many you want. You may find it more convenient to get 24 packs every 4 weeks, rather than 12 packs every 2 weeks. Your call.
- Click the big red "Add to Cart" button, and proceed through the checkout. If you already have a subscription, you will also see a link to "Add to existing subscription." (For Build-a-Box, the button will say, "Select Choices." This will take you to a page where you can select from all our individual smoothies.)
To manage your subscription, log in to your Blended For You account (at the top of the page). Then, under Account Details (on the right), click "Manage Subscription". Welcome to the Manage your subscription page.
Most adjustments can be made using the "View Details" drop-down beneath your subscription. You will see all the settings you can change.
Address and shipping information
Your subscription address and your Blended for you address are not the same thing (Yay technology! Amirite?), so if you want to change your billing or shipping address for subscriptions, that happens here.
If your credit card expires (or you need to change it because you’re running from the law), you can update your card details here.
Products in your subscription
See what's in your subscription. Swap it for something else, or change the quantity. Swap: spice things up a little and switch which combo you’re getting. To swap products in a Build-a-Box subscription, view Manage upcoming orders and click on the "Edit your selections" link. This will edit all orders after this date. Edit quantity: Need twice as much? No problem. These smoothies are frozen, so you may find it more convenient to order more of them less frequently.
Manage upcoming orders
Like it says, see your upcoming orders. You can skip upcoming deliveries here or edit your selections for your "Build-a-Box".
See any discount codes that have been applied to your subscription.
See all of your past subscription purchases here.
To cancel your subscription, you need to give at least 3-days notice before the next delivery. Any orders scheduled for delivery during that time may still be charged and delivered.
If you need to skip a delivery, click on "Manage upcoming orders", then click "Skip order".
If your subscription is every 2, 3 or 4 weeks and you just want to skip to the following Wednesday, please email us at email@example.com and we'd be happy to help.
To change your order frequency, simply click the "Change frequency" and choose your new setting.
You'll find the link for this at the bottom of the View details menu. From there, you can cancel future orders for your subscription. Any orders scheduled for the following two days may still be delivered.
Subscription orders are delivered on Wednesdays.
Order cut-off time for a Wednesday delivery is 9pm Monday night. If you make your first subscription order between 9pm Monday and Wednesday, your deliveries will begin the following week.
Your credit card will be charged on the day you place your order. If your subscription is every two weeks, your card will be charged on that day every two weeks.
If you couldn't find an answer here, please email us at firstname.lastname@example.org.